Returns are accepted; however, the buyer is responsible for shipping costs unless the product was damaged in its initial shipment, in which case CAC will resend the order or offer a partial to full refund depending on the extent of the damage. Returns are processed on a rolling basis. For more information or to initiate a return please contact email@example.com.
When we have regular access to our office, orders are fulfilled on a rolling basis, once a week on Fridays, and customers usually receive their orders within 7 days of when items leave our facility. Customers will receive an email notification when a shipping label is generated.
We use a combination of USPS and UPS to ship orders. We ask for your patience and understanding when receiving shipping notifications, orders are fulfilled in-house by our small team, and fulfillment delays do occur periodically. If you have any questions about your order or a future order, please contact firstname.lastname@example.org.